Consciously Curly, LLC

DEPOSIT POLICY

Effective July 1st, 2025.

At Consciously Curly, your time and ours are valuable. To reserve your appointment, we require a 50% non-refundable deposit at the time of booking. This deposit will be applied toward the final cost of your service. By booking an appointment and submitting a deposit, you agree to the following policies.

Late Arrival Policy

  • Arrivals more than 15 minutes after the scheduled appointment time may result in forfeiture of the appointment and associated deposit.

  • If a late arrival leaves insufficient time to complete the scheduled service, we may need to decline or reschedule the appointment. The deposit will be forfeited.

Hair Preparation Policy

Proper hair preparation is essential to providing the best possible service.

  • Hair must arrive completely dry and free of large, noticeable knots, tangles, or matting.

  • For the best experience, I recommend scheduling your appointment approximately 1–3 days after your wash day.

  • Hair that requires extensive detangling may be subject to an additional detangling fee.

  • If your hair arrives wet or requires more detangling than can reasonably be accommodated within your scheduled appointment time, I reserve the right to decline the service or require rescheduling. In these circumstances, your deposit will be forfeited, and a new deposit will be required to book another appointment.

Please reach out before your appointment if you have questions about preparing your hair. I'd much rather help you arrive ready than have to turn you away!

Rescheduling Policy

We understand life happens! If you need to reschedule

  • 72 hours or more notice: You may reschedule without penalty. Your deposit will transfer to your new appointment date.

  • Less than 72 hours notice: Your deposit will be forfeited. A new deposit will be required to rebook.

Cancellation Policy

  • All deposits are non-refundable. If you cancel for any reason, your deposit will be retained as a cancellation fee.

  • Same-day cancellations or no-shows may result in additional fees or refusal of future bookings.

Deposit Terms

  • Deposits are non-transferable to other clients or services.

  • By booking and submitting a deposit, you agree to these terms.

  • Exceptions may be made in cases of medical emergencies or severe weather at our sole discretion.

Questions?

We're happy to clarify our policies before you book! Please reach out at [email protected] if you have any questions about your appointment or how to prepare your hair.

Consciously Curly

@curliestgirlintheworld

Curly Connections

Consciously Curly

@curliestgirlintheworld

Curly Connections